Gresham ford inventory8/12/2023 I went across the street to Advanced Auto Parts and bought the AC pump for $140.00. They also stated, 'The AC pump had a leak and repair cost would be $1168.00.' I declined this repair also. They offered to replace ten more dash light bulbs at $11.50 each which would have been an additional $115.00 for parts, I am not sure what the additional cost for labor would have been because I declined. He obviously shook some wires in the driver door panel which made a connection unknown to them. It's hard to give them credit for fixing the the drivers side rear window when they said it did not work and no parts were available. and were surprised when I told them that both windows now work. Only the passenger side window worked when I brought it in. To be fair, when I got in the Mustang back, both rear windows worked. They brought the car out and said, 'Both rear windows were inoperable and Ford no longer makes rear window motors for 1999 Mustangs.' I wanted to replace two dash light bulbs and have the left rear window motor repaired and of course have the AC analyzed. The total cost was $202.64 with $55.71 going to the key fob and $146.93 going to the air conditioner.Ī week later the AC stopped working and I returned the car to Gresham Ford on July 26, 2018. They brought my car out and said the AC works and the put die in the Freon line to detect future leaks. On JI brought my 1999 Mustang GT to Gresham Ford to have the air conditioning looked at and the key fob replaced. They use to be really nice but now that my car in older not so very pleasant to work with. I have spent thousands of dollars and purchased my car new there so I'm done. I was without power and heat, phone, and wifi for 5 days so my ability to cope with his attidude was past its limit. Note: I called another Ford Dealership and got it fixed in 30 minutes and was only that the wiper had been knocked out of sink when the ice slid down my windshield. I have been bringing my two Ford vehicles for years and No more to Gresham Ford. He was really not respectful and this is not the first time. Said" they just started back to work after the bad storm and I would have to schedule an appt and leave it for two days and tear a part the cover to be able to see if it needed and motor. Then when I got there the person at the counter said they couldn't even lift the hood to see if the wiper arm was broke. I called Gresham Ford to see if they could look at it and the service dept said bring it in. I could not see out of the drivers side windshield. My drivers side wiper was not working due to ice falling onto it.
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